My Portfolio

Use Case Scenarios
User mental models

Card sorting for information architecture and service design

Pain points and opportunities

Mapping the employee experience of a continuous integration tool

Usability for new users

Assessing a data exploration tool with a cognitive walkthrough

User needs for a costing tool

Conducting contextual inquiries to gather requirements

Case Studies

Click on the tiles to find out more about some of the projects I've worked on!

Authentication token acceptance

Exploring reactions to a token-based authentication system

Onsite mobile prototype testing

Obtaining feedback on a offline mobile payment system in Kenya

Usability testing search functionality

Identifying usability issues and user satisfaction with an omni-search tool

Virtual Assistant Gender Study

One of the studies from my PhD assessing preferred virtual assistant gender