My Portfolio
With a passion for creating user-friendly experiences, my portfolio showcases a number of projects. While there are major overlaps, these projects are categorised into the following:
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Documentation, for specific use cases of referential, informational, instructional, and troubleshooting content I've created or updated.
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Information Architecture (IA), for projects focused on the structure and signposting of information within digital environments, including but not limited to documentation.
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User Experience (UX) Research, for summaries of user studies to inform design and enhance the user experience; these studies have also sometimes informed documentation and IA projects.
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Usability Testing and Heuristic Evaluation, for summaries of systematic usability inspection I've conducted to inform and improve UI flow and design; this work typically overlapped with UX research.
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Outputs and artefacts
A number of content design artefacts and outputs have come from these and other projects.
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For specific examples of a range of individual UX writing and information experience (IX) artefacts and outputs, see Content Design Examples.
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For a more general showcase of the various types of content that I've created to help myself and others, from templates and style guides to websites and books, see Resources and Tools.
Take a look at a range of examples of product, technical, and personal documentation, from implementation and product documentation to proof-of-concept and creative projects.
Explore the results of my efforts to redesign a landing page for academic researchers, restructure product documentation for a SaaS company, and reconstruct the help center content for a product experience platform.
Take a look at research projects investigating user needs, identifying pain points, and uncovering opportunities with journey mapping, contextual enquiries, and grounded theory analysis of interviews.
Find out about the usability-focussed research and analysis I conducted during my PhD, post-graduate career, time in Kenya, and professional experience in UX research and design.
