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My Portfolio / Information Architecture

Information Architecture

Much of my work in content design involves creating an efficient and user-friendly digital experience in the way that I organise information. I've led projects to structure information to facilitate navigation and to enhance the overall user experience. Below are some examples of my approach to information architecture, where you can get some insight into my skills, experience, and output.

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2023

Overhauling help docs for a better user experience

A systematic approach to consolidating, moving, and creating content for a complete restructure of the help articles for a software product.

2021

Enhancing the content and structure of documentation

Filling content gaps and restructuring the webpages for product documentation to create content that's more effective, efficient, and sustainable.

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Card sorting exercise

2018

Designing a landing page based on user mental models

Card sorting to inform the content and structure of a landing page for academic researchers looking for support from Research Operations Office.

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