My Portfolio / Information Architecture
Information Architecture
Much of my work in content design involves creating an efficient and user-friendly digital experience in the way that I organise information. I've led projects to structure information to facilitate navigation and to enhance the overall user experience. Below are some examples of my approach to information architecture, where you can get some insight into my skills, experience, and output.
2024
Restructuring, merging, and updating implementation and setup documentation based on the needs of key personas to help new customers onboard and find value.
2023
A systematic approach to consolidating, moving, and creating content for a complete restructure and update of the product documentation.
2021
Filling content gaps and restructuring the webpages for product documentation to create content that's more effective, efficient, and sustainable.
2018
Card sorting to inform the content and structure of a landing page for academic researchers looking for support from Research Operations Office.