2006-2010
BSc Psychology
1st Class Honours
Passed with distinction each year and presented two awards for high achievement
2010-2014
PhD: Applied Psychology in HCI
Full Scholarship Funded by NCR
Passed viva voce with minor corrections in December, 2013; final submission provided March, 2014
2010-2013
Usability Research Assistant
NCR Research and Development, Dundee
Internship extended to explore the usability of self-service checkouts and how they might be improved with a Virtual Assistant
2013-2015
Research Associate
University of Cambridge, Computer Lab
Post-doctoral position, employed to co-create and evaluate the usability of a phone- and web-based authentication system
2017-2019
User Experience (UX) Research
University of Cambridge Information Services
Evaluated and informed design of various university services and systems to improve the UX of finance systems, webpage navigation, and the admissions process for post-graduate applicants
2016-2017
Researcher and Visiting Fellow
Africa's Voices Foundation (AVF), University of Cambridge
A multi-faceted role that involved using interactive media to conduct development and governance research, analyse data, and communicate findings. 50% of my time was spent onsite in Kenya
2019-Present
User Experience Research and Design
Featurespace, Cambridge
Create and evaluate features and functionality in a machine learning platform that provides software solutions for monitoring financial crime
