My Journey

Education and Experience

2006-2010

BSc Psychology

1st Class Honours

Passed with distinction each year and presented two awards for high achievement

2010-2014

PhD: Applied Psychology in HCI

Full Scholarship Funded by NCR

Passed viva voce with minor corrections in December, 2013; final submission provided March, 2014 

2010-2013

Usability Research Assistant

NCR Research and Development, Dundee

Internship extended to explore the usability of self-service checkouts and how they might be improved with a Virtual Assistant 

2013-2015

Research Associate

University of Cambridge, Computer Lab

Post-doctoral position, employed to co-create and evaluate the usability of a phone- and web-based authentication system

2017-2019

User Experience (UX) Research

University of Cambridge Information Services

Evaluated and informed design of various university services and systems to improve the UX of finance systems, webpage navigation, and the admissions process for post-graduate applicants 

2016-2017

Researcher and Visiting Fellow

Africa's Voices Foundation (AVF), University of Cambridge

A multi-faceted role that involved using interactive media to conduct development and governance research, analyse data, and communicate findings. 50% of my time was spent onsite in Kenya

2019-Present

User Experience Research and Design

Featurespace, Cambridge

Create and evaluate features and functionality in a machine learning platform that provides software solutions for monitoring financial crime

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©2020 by Dr Jeunese Adrienne Payne