My Portfolio / Usability Testing and Heuristic Evaluation
Usability Testing and Heuristic Evaluation
I started my career in human-computer interaction with usability research. My PhD involved testing sub-constructs of usability and investigating the impact of design decisions on reaction times. I went on to learn and apply various techniques for finding usability problems in real-life technology and systems: classic usability testing, usability heuristics and principles, cognitive walkthroughs, and the System Usability Scale (SUS).
2019
Identifying usability issues (ease-of-use, speed, and success rates) with an omni-search input field in a machine learning platform for monitoring financial crime.
2018
Applying 10 usability heuristics to the new design of the backend of a university funding database, including recommendations for resolving potential usability issues.
2016
A cognitive walkthrough, onsite usability test, and satisfaction survey for an offline mobile payment system in Nairobi, Kenya.
