My Portfolio / Documentation
Documentation
This section of my portfolio summarises both professional and personal examples of documentation, chosen to represent a range of topics and projects. For examples of work that deals with the wider documentation structure and strategy, see the Information Architecture section of my portfolio.
2023
Creating product documentation essential for successful completion of a technical setup for an offering that can't rely solely on UI guidance.
2023
Working with a Senior Customer Success Engineer to update and improve existing documentation for one of the more popular but also more complex integrations.
2022
Redistributing content from a dense article about custom settings and delineating that content from "getting started" guidance.
2022
A personal project implementing and maintaining a docs-as-code process to showcase modern documentation practices and to talk about best practices for technical and UX writing.
2021
Researching and writing an introductory article that explained a rebranded, new product, including what it was, what it offered, and how it worked.
2020
Creating a digitised, consolidated version of written and illustrated notes from my ukulele, music, and song notebooks to use as an evolving reference and learning guide.