User Experience and Design Researcher
Researcher (Cambridge) and Visiting Fellow (Nairobi)
Africa's Voices Foundation, University of Cambridge (January, 2016 - March, 2017)
Events Co-ordinator and Survey Manager (Temporary)
University of Cambridge, Information Services (December, 2015 - January, 2016)
Research Associate (Usable Security; Mobile Technology)
University of Cambridge, Computer Lab (October, 2013 - November, 2015)
University of Abertay Dundee (January 2011 - May 2013)
NCR Dundee (May 2010 - May 2013)
Volunteer Work (Sycamore Families and Befriending)
The Sycamore Project, Kirkcaldy and Glenrothes (June 2007 - 2011)
Title (2014): Applied Psychology in Human-Computer Interaction: The Social Impact of a Virtual Assistant's Gender and Human-Likeness in Self-Service
Thesis Supervisors: Dr. Andrea Szymkowiak; Dr. Lloyd Carson
Industrial Advisor: Graham I. Johnson (NCR)
BSc. in Psychology with First Class Honours; University of Abertay Dundee
Dissertation (2009/10): Are Stereotypes of Female Ability in Particular Domains of Study Exaggerated During Pregnancy?
Baqer, K., Anderson, R., Payne, J. A., Mutegi, L., & Sevilla, J. (In Press). DigiTally: Piloting offline payments for phones. Symposium on Usable Privacy and Security (SOUPS)
Payne, J. A., Jenkinson, G., Stajano, F., Sasse, A., & Spencer, M. (2016). Responsibility and Tangible Security: Towards a Theory of User Acceptance of Security Tokens. NDSS Workshop on Usable Security (USEC)
(Presentation can be accessed here)
Stafford-Fraser, Q., Jenkinson, G., Stajano, F., Spencer, M., Warrington, C. & Payne, J. (2014). To have and to have not: Variations on secret sharing to model user presence. Proceedings of the 2014 ACM International Joint Conferences Pervasive and Ubiquitous Computing
Stajano, F., Jenkinson, G., Payne, J. A., Spencer, M., Stafford-Fraser, Q., & Warrington, C. (2014). Bootstrapping adoption of a replacement for passwords. The Twenty-Second International Workshop on Security Protocols (SPW)
Payne, J. A., Szymkowiak, A., & Johnson, G. I. (2013). Gendering the machine: Preferred virtual assistant gender and realism in self-service. Proceedings of IVA Conference, 2013, 106-115
Payne, J. A., Szymkowiak, A., Johnson, G. I., Robertson, P., & Henderson, R. (2012). Beyond embodiment and social Presence: Preferences for virtual assistant gender and clothing style. International Society for Presence Research Conference, 2012, Philadelphia
Payne, J. A., Johnson, G. I., & Szymkowiak, A. (2011). The behavioural impact of a visually represented virtual assistant in a self-service checkout context. Proceedings of HCI 2011, The 25th BCS Conference on HCI, 58-63
Payne, J. A. (December, 2015). Debunking Graphical Password Myths. Invited Presentation at Passwords Conference, 2015, University of Cambridge, United Kingdom
Payne, J. A. (December, 2014). What users think. What users know. What users actually do. Invited Presentation at Passwords Conference, 2014, Trondheim, Norway and Invited for Workshop on Password Contextualisation, 2014, Milan, Italy
Payne, J. A. (December, 2014). Pico project: Current research. Invited Presentation for Women in CL Speaker Lunch Talklets, 2014, Cambridge, United Kingdom
Payne, J. A. (December, 2013). The psychology behind the problem with passwords. Presentation at Passwords Conference, 2013, Bergen, Norway
Payne, J. A. (February, 2013). Experimental design: An example. Invited presentation to M.Prof Games Development students from the institute of Arts, Media and Computer Games (AMG) department at the University of Abertay, Dundee
Payne, J. A., Johnson, G. I., & Szymkowiak, A. (October, 2012). Virtual assistants and social cues: Retail interactions and consumer experience. Presentation at NordiCHI 2012 conference in Copenhagen following submission of a short paper to the Industrial Experiences section
Payne, J. A., Szymkowiak, A., & Johnson, G. I. (October, 2012). Beyond embodiment and social presence: Preferences for virtual assistant gender and clothing style. Presentation at the International Society for Presence Research conference in Philadelphia
Payne, J. A. (November, 2011). Working with Industry. Invited presentation to members of the Abertay Psychological Society
Payne, J. A. (October, 2011). Social cueing & performance and Social presence & persuasion. Poster presentations to NCR customers
Payne, J. A., Johnson, G. I., & Szymkowiak, A. (July, 2011). The behavioural impact of a visually represented virtual assistant in a self-service checkout context. Presentation at HCI 2011, The 25th BCS Conference on HCI
Payne, J. A. (October, 2012). Putting a face in the machine. Poster for University of Abertay Research Student Conference
Payne, J. A. (November, 2011). Project EVA: Experimental psychology. Poster summarising research for NCR
Payne, J. A. (October, 2011). Preference predicts performance? A female virtual assistant in self-service. Poster for University of Abertay Research Student Conference
Fully Funded Studentship for Ph.D. in Applied Psychology: HCI. University of Abertay, Dundee (November, 2010 – October, 2013).
£600 Grant. Speed of approach and avoidance motor behaviour in response to positively and negatively valenced stimuli. Carnegie Vacation Scholarship. Payne, J. A., & Szymkowiak, A. (awarded July, 2010).
BPS Undergraduate Award, November 2010: Awarded to a student in their honours year of a B.Sc (Hons) Psychology course achieving a high level of performance and is deemed the best student overall.
Graduate 100, August 2010: Awarded to 100 of the most outstanding graduates from across the UK shortlisted from over 13,000 students from over 80 Universities. I was in the top 10 for the Social Science & Humanities category and profiled within the Graduate 100 publication.
Blackwell’s Book Prize, November 2009: Awarded to a third-year student who achieves a high level of performance and is deemed the best student overall from B.Sc. (Hons) Behavioural Sciences, BA (Hons) Social Science, and B.Sc. (Hons) Psychology.
Scotland Post Graduates who Teach (PGwT) Programme, University of Strathclyde, Glasgow, October, 2011